The most rewarding aspect, really generally for the firm, is being able to assist people and get to the end of that process and have them say, “Wow, that really helped. I got my medical bills paid. We were able to get through the period where I wasn’t able to go to my job as a construction worker, or I wasn’t able to do the day-to-day things that I needed to do as a mother, a father, a husband, a wife, a family member generally, or a member of the community.” And so being able to get that and have people at the end feel like their life is back in place. 

We listen to what they tell us. We want to hear their story. And then when we hear their story, we try and provide an honest expectation about what’s going to happen, how long it should take, and what they should expect at the end of that process. 

I worked at a nonprofit out of Miami as a public benefits attorney primarily focused on Social Security and immigration law. And our clientele was exclusively the homeless population in Miami, which was heavily, at the time, Cuban and Haitian, which allowed me to work in Spanish. And then when I had the opportunity to move here, switching over to personal injury law was a little bit different, but to some extent, dealt with a lot of the same people because most people who are making personal injury claims are coming from a more of a working class background, typically because the effects on their lives are greater.