Portland, OR estates & probate attorney Steve Zipper talks about the philosophy that guides his work and the most rewarding aspect of his practice. The primary focus of this practice is to help people, which is often stated but genuinely serves as the greatest source of satisfaction in this role. Assisting individuals through challenging periods, particularly in estate planning—a topic that frequently brings anxiety—provides a special sense of fulfillment. Many clients are unfamiliar with the process, uncertain of what to expect, and may have never previously worked with an attorney. This unfamiliarity can lead to apprehensions about encountering someone who may be unapproachable. To address this, the speaker makes a deliberate effort to interact with clients warmly and empathetically, treating them as they would wish to be treated. This approach is consistently well-received, as clients often express gratitude and appreciation after their experience.

The most rewarding part of the practice frequently arises in trust administrations and probate cases, especially following the loss of a loved one. During these difficult times, the speaker often supports surviving spouses or children, helping them navigate a complex combination of family dynamics and financial concerns that can create tension and uncertainty. By providing a calm and reassuring presence, the speaker helps clients work through their anxieties and discomfort, serving as a stabilizing influence. When clients express their appreciation for this support, it underscores the meaningful impact of the work and is the most fulfilling aspect of the job.