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One thing I say about the service that we provide is ultimately if a client comes to us, they’re coming to us because they’re faced with a situation that they can’t handle on their own. And so, there’s a lot of anxiety that comes with that so I say to my clients and I say to my staff we have to take care of our client. And it’s a real honor and privilege for people to say I want you to be my lawyer and to take me through this situation and we take that very seriously.
To take a client from a situation where they have a lot of anxiety and a lot of apprehension about a difficult situation they might be facing and the goal would be to resolve it for them in a way that makes them feel like yeah, I got a good outcome, paid a fair price, and I don’t have that anxiety anymore. So that’s what we shoot for is to just take care of the client from start to finish and to resolve whatever it was that they brought to our attention in the first place.
There’s, obviously, nothing wrong with going online and searching for lawyer, generally, but it’s not what I recommend. The best way to figure out who is going to take care of you is to figure out who has taken care of your friends and connections in the past. And at the end of the day, you also don’t need to find that perfect lawyer with that exact specialty for your exact matter, you just need to connect with a lawyer who is known for taking care of their clients. Because any practicing lawyer should have a network and resources to figure out how to best handle your matter. You know it’s our duty as lawyers to get the necessary expertise and specialty to that particular client. It’s not our job to do something that we’re not equipped to handle and that’s truly not taking care of your client if you try to do something that’s not your area.
Chicago, IL business lawyer Steven Schroeder talks about the level of service his clients can expect as well as what someone should look for in hiring a lawyer.